How can finance leaders overcome disruption and pivot toward growth? Here are the four strategic moves…
Month: July 2021
Moving from Basic to Advanced Marketing Analytics – Snowflake
Moving from Basic to Advanced Marketing Analytics Marketing organizations are eager to implement advanced marketing analytics…
How Marketers Can Harness Data Science to Enable Personalization at Scale -Snowflake
Data science enables marketing organizations to consolidate and extract insights from all their data regardless of…
5 Tips for Implementing a Customer Data Platform – Snowflake
As companies have recognized the importance of unifying customer data to obtain business insights, customer data…
What customers saying about Oracle ERP Cloud
Read what customers are saying about Oracle ERP Cloud, and why they chose us. This report…
Ultimate Guide to Calculating Your Marketing Campaign ROI – Snowflake
Marketing attribution is key to determining how various channels, messages, and offers impact customers’ decisions. Successful…
CRM CUSTOMER SERVICE AND SUPPORT
PREDICTS 2021: CRM CUSTOMER SERVICE AND SUPPORT As companies move beyond the economic aftermath of the…
POST-PANDEMIC CUSTOMER SERVICE EXCELLENCE
FORRESTER RESEARCH REPORT THE THREE CUSTOMER SERVICE MEGATRENDS IN 2021: POST-PANDEMIC CUSTOMER SERVICE EXCELLENCE The COVID-19…
2021 CONTACT CENTER BUYERS GUIDE. Trends driving the essentials for modern customer experiences
The last year has profoundly changed the way we live, work and do business. Contact centers…
SEVEN BEST PRACTICES FOR BUILDING CUSTOMER LOYALTY – Happy customers lead to measurable business benefits
Happy customers often become loyal ones. And those loyal customers not only reduce your marketing costs…