Building Seamless Experiences for Financial Services Customers – Okta

Digital transformation has become a modern business imperative. Today’s consumers are more tech-savvy than ever, and…

THE ESSENTIAL MIGRATION CHECKLIST FOR IDENTIFYING THE RIGHT CUSTOMER EXPERIENCE SOLUTION

Checklist Key considerations for navigating a successful migration journey Contact center technology plays a major role…

THREE WAYS CHATBOTS IMPROVE CUSTOMER EXPERIENCE – Genesys

Ebook The beauty of bots and conversational AI: Better customer experience for less cost Bots were…

DRIVE MORE SALES THROUGH YOUR WEBSITE – Ebook

In the digital marketplace, customers come and go quickly, many of them spending only a couple…

3 Sales Trends Transforming Your GTM Strategy

We know the future will look totally different for revenue teams. We saw the signs of…

Buyer’s Guide to Investing in Sales Engagement – outreach

Making technology decisions in an uncertain world Digital Sales Transformation While it is generally intuitive that…

Delivering Excellent Customer Experience with Intelligent Automation

Have you ever wondered how the world’s best banks and insurers are building excellent customer journeys?This…

Open Banking and APIs in Asia – RedHat

Both regulatory and competitive forces have been making open banking a new reality across Asia. Banks…

Global Workforce Trends in 2021

The future of work is here.What factors will affect growth, talent acquisition, and team management in…

Looking Ahead at 2021 Growth and Talent Trends

Doing business will never be the same. The pandemic has changed forever how we picture ourselves…