Trying out new approaches makes being a marketer exciting. Even when faced with limited resources, figuring…
Category: Business
THE ESSENTIAL MIGRATION CHECKLIST FOR IDENTIFYING THE RIGHT CUSTOMER EXPERIENCE SOLUTION
Checklist Key considerations for navigating a successful migration journey Contact center technology plays a major role…
THREE WAYS CHATBOTS IMPROVE CUSTOMER EXPERIENCE – Genesys
Ebook The beauty of bots and conversational AI: Better customer experience for less cost Bots were…
Delivering Excellent Customer Experience with Intelligent Automation
Have you ever wondered how the world’s best banks and insurers are building excellent customer journeys?This…
Global Workforce Trends in 2021
The future of work is here.What factors will affect growth, talent acquisition, and team management in…
Looking Ahead at 2021 Growth and Talent Trends
Doing business will never be the same. The pandemic has changed forever how we picture ourselves…
Experience optimization Leader in The Forrester Wave
Adobe is the leading technology vendor capable of facilitating the digital transformation required to support great…
More content. More channels. More conversions. – Adobe
You want to create the kind of content your audience wants to receive. We surveyed both…
content for every touchpoint and each individual
Our customers experience a range of challenges in bringing the right content to market and doing…
Looking Ahead at 2021 Growth and Talent Trends
Doing business will never be the same. The pandemic has changed forever how we picture ourselves…